World class athletes have coaches and employ mental techniques that they regularly practice in order to be able to focus and perform at the highest levels under pressure...
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| World Class Runners do not run alone ... |
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"Business Excellence" depends upon habit.
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In growing markets, "just as good as last year" results in lost market share. In the current challenging economy the same old thing is going to produce less than last year. Action and attitude make the difference:
Three acquired habits drive continuous business improvement:
- Regularly setting and communicating an effective strategy
- Aligning plans and goals across divisions and groups to be consistent with the strategy
- Actively managing performance through metrics that matter
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